Return Request

Return Request

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Return Eligibility

Items are eligible for return within 30 days of the delivery date. To qualify, items must be unused, in their original packaging, and in the same condition as received.

Non-Returnable Items

The following items cannot be returned: sale/clearance items, gift cards, downloadable products, and personal care items (for hygiene reasons).

How to Request a Return

1. Contact us via our Help Center with your order number and reason for return.

2. Our team will review your request and respond within 1–2 business days.

3. Once approved, you'll receive a return shipping label via email.

4. Pack the item securely and drop it off at the designated carrier location.

Refunds

Once we receive and inspect your return, we'll notify you of the approval or rejection. Approved refunds will be processed to your original payment method within 5–7 business days.

Exchanges

If you'd like to exchange an item, please submit a return request and place a new order for the desired item.